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Why does the site keep asking me to join, even though I am a member?

A common problem some of our users have is that our site depends on cookies in your computer to remember that you are a member. The cookie on your PC may have been deleted, or your browser may be set not to allow cookies. What you can try to do is log-on again here in the Login panel on the homepage by entering your username and password into the boxes below the words 'Members Login' After you have logged on, you will be able to access all parts of the site.

I have more than one membership. I want to remove one. What do I do?

The best thing to do in this case is to e-mail info@moredirt.co.uk and ask us to delete your second membership.

The site won't let me access certain parts of the site even though I am a member. Why not?

Are you sure you're logged on? Log-on again in the panel on the homepage by entering your username and password into the boxes below the words 'Members Login'. After you have logged on, you will be able to access all parts of the site.

If you are still having problems it may be that your computer is set to reject cookies. If that's the case you'll need to change your computer settings as this site requires enabled cookies in order to fully function

You know your password but it doesn't seem to work.

The password box is case sensitive. You could try to enter your password with a different case, eg all capitals - you may have had the Caps Lock switched on when you entered your password originally.

I've forgotten my password, help!

Go to the moredirt sign-up and click the 'forgot password?' link in the log-on box, or click here. Enter your e-mail address into the box and we'll email your password to you instantly.

How do I change my personal details on your site?

To do this, log onto the site and click on 'My Account' located in the members login panel. You will be able to change details like your name, address and email, After you have changed your details in the relevant fields press the 'Update' button.

How do I change my password?

To do this, log onto the site and click on 'My Account' located in the members login panel and enter your new password then press the 'Update' button.

How do I contact the editor?

Email the editor with news snippets at editor@moredirt.co.uk. You can also use our article submission page by clicking here. Anyone can submit an article for the editor's consideration.

I have an idea or general feedback for the site, where do I send it?

If you have an idea for the site or just want to give us general feed back we'd be very pleased to hear from you, simply email feedback@moredirt.co.uk with your comments.

How do I submit an article to the site?

Email the editor with news snippets at editor@moredirt.co.uk. Anyone can submit an article for the editor's consideration.

Whom do I contact about advertising on moredirt?

For more information on advertising opportunities with moredirt please click here

Do I need to be a member to use the review section?

You don't need to be a member to browse the member review section, but you do need to be a member to post your own reviews. You can join the site here.

How do I edit or delete one of my reviews?

At the moment there is no facitlity for editing reviews, or for posting updates. If you have made a mistake on a review you have just submitted then you can use the 'alert the moderator' link by your review to request a correction. Please do not do this to change the tone of your original review at a later date, however.

What do I do if I find an abusive or exceedingly poor review?

The review system is designed to allow bike riders to share their informed opinion on how the trails and products they own and use perform.

Occasionally some members write reviews of products that they clearly don't own, or which they dismiss or glorify in a couple of words with no real basis for their opinion given. If you spot a review like this then help us keep the reviews useful by using the 'alert the moderator' link below the weak review so that we can remove it.

Do I need to be a member to use the forums?

You don't need to be a member to browse the forums, but you do need to be a member to post your own messages or contact other forum users through the site. You can join the site here and it only takes a couple of minutes.

How do I edit or delete one of my posts?

In order to preserve the integrity of the forum we currently don't allow members to edit or delete their posts. I f you have posted something ill-considered and would prefer to have it removed then please use the 'report this thread to the moderator' link a the end of the thread.

How do I alert moredirt to an offensive thread or post?

Most moredirt members understand the need to follow a forum code of conduct for the good of the whole community. Unfortunately, occasionally some members may break the code of conduct and post offensive or abusive messages. If you see a post or thread that you think may need removing, please use the 'report this thread to the moderator' link at the end of the thread and let us know where the problem is.

Do I need to be a member to use the photo & Video gallery?

You don't need to be a member to browse the photos and videos in the gallery, but you do need to be a member to post your own images and videos. You can join the site here and it only takes a couple of minutes.

How do I add images & videos to the gallery?

Once logged in, click on 'My Account' button at the top of the page. Then select the 'Photos' or 'Videos' tab and you will then be prompted to add your own photos & videos to the moredirt community.

My image or video hasn't appeared on the site, what happened?

When images & videos are submitted to the site they are checked for suitability for publication. There may be some delay in this, but we aim to publish everything within 24 hours.

If your pic or video hasn't appeared after some time then the most likely explanation is that it hadn't been submitted properly.If you submit the form without including the file name, or forget to submit the form altogether then your picture will not appear.